Customer Testimonials
I use this dealership for the excellent service. Even though the oil changes are a bit pricey they do include tire rotation and a car wash after service. Richard was our service advisor, and we will ask for him again when it's time to service our other vehichle.
My 2018 Cadillac XT-5 needed a new AC evaporator which turned out to be a long servicing experience due to the diagnostic and installation process. Sassan Moayer was on his sixth day as a service representative but nonetheless managed to provide excellent support for my numerous inquiries and concerns. He managed the process like a veteran and will hopefully become my go-to service person for all future visits to Tasca in Melbourne Florida. His diligence makes using Tasca as my dealer of choice (there's a Cadillac dealer in Vero Beach where I live) a satisfying decision.
Good morning, I was a little disappointed at my last service for my Denali Truck. First, it seems that there has been a 100% turn-over of GMC service team members and only 2 supporting a very busy operation. I run a business myself and I recognize the importance of having an A team, staffing and customer care. I write this review because I love my truck and have aleays had good experiences at TASCA. This day I had a 1PM tire replacement, Oil/Filter change and SW warranty issue. I anticipated that the service would take 3 hours max but didnt leave until 6:15. ...
Greg is the best. Has been servicing our vehicles since 2015.
Excellent service-I was very pleased with using Tasca Buick for my new vehicle. Richard was very professional and helpful-a definite 5-Star Rating!!
Outstanding dealership! I felt heard and understood. It's truly refreshing. I had the pleasure of working with Bob. He anticipated all of my needs. From the moment I walked in, until I drove away in my new Encore.
Jose and the dealership were wonderful to work with. Jose was able to answer all of our questions and made the process easy.
The staff was very friendly and transparent. I went in for an oil change, and the day of the oil change I made a last minute request for a second key fob. They were able to assist me in getting a duplicate made. I unexpectedly had to leave my car for a few days due to work, and they had no issue with it staying longer than I originally said. I will defiantly be back for service and the next Cadillac I purchase will from Tasca.
Just bought my car and the experience was absolutely 10/10 from start to finish! The staff was knowledgeable, friendly, and made the entire process smooth and stress-free. I couldn’t be happier with my purchase !! I highly recommend! If you come here ASK for Jose !!!
I started my journey a few weeks back looking for a new or used GMC Sierra 1500. I constantly ran into bait n switch, surprise add ons, and/or inflated fees. I decided to take a chance with Tasca GMC and drove an hour and 30 min to look at a couple of used Sierras. I started working with Jose. He was respectful, attentive to my needs and was willing to take additional pictures along with answering any questions that I had. He had both trucks prepped and ready to be test driven when I arrived. I was given a true estimate ...
It was a please working with Jose and the managers. I love my new Envista. I highly recommend this place. Thank you Tasca and Jose for my new car!
Excellent service!
Love my new Lexus RX 350 ❤️
Justin was great! He’s the reason we closed the deal on our brand new GMC. From the start, he was transparent, provided excellent customer service, and went above and beyond to make sure we were happy with our purchase. If you’re buying a car from here, Justin is the only way to go!
I would strongly advise against using Tasca GMC in Melbourne for service. My experience with their service department has been consistently disappointing and frustrating. The staff seems indifferent to customer needs unless, of course, they're trying to upsell inflated services. Each visit has been a lesson in poor customer service, from cosmetic damage occurring during routine oil changes and tire rotations to disagreements over warranty coverage for an obvious manufacturing defect. As part of the GMC family, the dealership is accountable for these issues, yet there is no sense of responsibility from their end. Currently, I’ve been without ...
Enjoyed the entire car buying experience. Salesman, Julio, was very knowledgeable and helped me navigate several purchase options resulting in us getting exactly what we needed at the right price. Customer service was second to none. Right after I completed my purchase I learned that my parents had purchased a vehicle from Tasca several years ago and had the same experience.
Thank you Tasca Buick GMC Melbourne. Great service from your staff members. Tara & Tony was very knowledgeable and courteous. I appreciate the hospitality.
Very Disappointed with GM failing to include accessories in the sale of the Canyon AT4. I am very disappointed that GM does not provide the Owner’s Manual as a standard item or accessory in the purchase the Canyon AT4. I further feel that I shouldn’t have to pay for or purchase the Owner’s manual for the Canyon AT4, because I believe this manual should be included at the price of the vehicle. I am also quite disappointed that, the Finance Officer, did not want to accept my pre-approved loan. I agreed to finance the vehicle at 3% higher ...
We were greeted warmly by the receptionist upon arrival. An associate immediately came out and showed us options of what we were looking for. The experience was attentive and considerate to the reason why we were there. Sales and management were open to getting the deal done and we both walked away satisfied. Very accommodating staff.
They did a good job
Greg is probably the best Service manager I have ever worked with at any garage. He is helpful, courteous, and very professional. If you were to loose Greg for any reason it would prove to be a major detriment to the Service Department. Joe Beauseigneur
I had a great experience at Tasca thanks to the fantastic team! Karona, the salesman, went above and beyond to help me find the exact vehicle I was looking for. He truly put in extra effort and made the process smooth. Brad in finance was also excellent to work with; he wasn't pushy with extras and took the time to explain everything, making sure all my questions were answered. I usually dread the car buying process, but Tasca made it a pleasant and stress-free experience. Highly recommend!
Our salesperson, Tre, did a fantastic job. I would highly recommend him for your automotive needs
We recently purchased a used 2018 Ford Escape Titanium with the assistance of our salesperson Hunter and Business Manager Brad. It was and easy process with a satisfying result. There was an issue with the vehicle splash pan after the purchase that was resolved with the help of Cassie and technicians in the service department. We highly recommend your dealership! Thank you all for your efforts. Regards from Guy and Carole
Daniel was eager to help, as it was it was only his 2nd day in this position, but he pursued every opportunity to be helpful and keep me informed of my vehicle status. I was there to get an oil change, covered by my Ally Maintenace Extended Warranty.
Overall was a great experience. Karona The salesman was very nice and we got a great car.
It was a very smooth and easy transaction the staff was friendly and made the whole experience a breeze! Thank you
I was over charged and due a refund on 6 February 2025. I made several requests to get my refund but So far I haven’t received it. Joe only responded once in the past 5 weeks, and on 28 February said he check was in the mail. It is now 14 March and no refund. So I left several more messages yesterday but still no response, This is the worst customer service I’ve ever experienced! No follow through to resolve a simple issue.
This vehicle purchase was the quickest and seamless vehicle purchase I’ve made in years. The sales staff was attentive to my requests and provided me all of the vehicle information that I needed prior to my arrival from out of the area. Everything about my vehicle matched their online listing exactly. They addressed any need/question with courtesy and professionalism. If I need another vehicle, without a doubt, I will be visiting this location to see their inventory. There was no pressure to make a purchase, nor any additional warranty/service, and at minimum, I recommend a visit to ...
I bought a Hyundai Sonata in December 2024 that I've had absolutely nothing but trouble with. Within two weeks of buying the car, the oil light came on. I took it to the service department and was told - oh it's probably that they forgot to reset it when they changed the oil. I didn't even leave the lot before the light came back on. They "checked" and "found no leaks" and topped it up. Three weeks later, the light was back on. I insisted there was an oil leak, though the customer service ...
Our salesperson, Joe, was excellent. He was friendly, knowledgeable, helpful and efficient. The whole process went very smoothly for the purchase of our new vehicle. I would highly recommend this dealership based on the quality of service we received.
This place rocks and it mainly due to Cassandra. Cassandra is a rock star. She was the first person I saw in the service department and she made sure my needs were addressed. She always took the time to take care of me, the customer. I have my truck back and it is running perfect. So kudos to the Tech team also. Thanks Cassandra and Tech team
We stopped to look at an Envision and started talking to Chad Basinger, he found the vehicle I was interested in, we took a road test and decided we wanted to buy it. Chad was 10 Star sales person. In fact I just gave his business card to a neighbor who loved my vehicle. Next time we are shopping for a vehicle we will see Chad. Tony in Finance was very helpful explaining everything as well. Everyone in Tasca was helpful. Thank you.
What a pleasure to go to a dealership and have no pressure to buy!!!! Colorado Bob was an awesome salesman!! I would definitely recommend this dealership to anyone looking to buy a vehicle
My overall experience at Tasca in Melbourne was very good. Colorado Bob was very professional, knowledgeable and kind. He answered all our questions and concerns, he more than met our expectations. The rest of the staff were friendly. I would definitely recommend 100%! so happy with our new vehicle.
Came in and was pleasantly surprised with the lack of typical car sales games that get played. Very refreshing experience and would absolutely recommend buying from them to anyone looking for a new Cadillac. I’m also certain we will be back again in the future.
Brian and the service department are top notch. Had my truck towed in for a faulty fuel module and Brian made sure it was taken care of quickly since we had a trip planned for the weekend. Excellent service!!
My wife, Joyce , and I came to Taska to see a 2023 Ford Escape which Tara , the sales girl, is very nice and the deal went through easily! Thanks again Tara and Taska! 😄
Tre went above and beyond when he sold me my car. Went over the entire car from inside of the vehicle to the outside! Can’t thank him enough for helping me find the best car to fit my family and I. We will definitely be back when we are ready for another car! Thank you again Tre for all you do and making this vehicle purchase easier than expected!
Great service as always. Service writer is the best I know and known him for 15 plus years. Never an issue always great and a true professional. Now the bad. Cadillac is as luxury brand but when your cashier blames the customer for billing warranty as CP there is a huge issue. And has to be shown the problem and the customer has to come back to get a credit issued and be re-billed. This type of incompetence should never happen at a top line dealership. I will keep using TASCA for all my service and repair needs but I hope ...
Outstanding service department Thank you greg
2 month wait to get into the Chevrolet dealership so went around the corner to Tasca and they got me in and out! Definitely going back here!
For some reason a 1 star review from me was posted. This is not the case. I have leased my 3rd vehicle recently with Tasca and I could not be happier. They provide excellent service whether buying/leasing or getting your car in for service. I was recently in for an oil change and Brian assisted me in getting what I needed done in a timely manner, was respectful and knowledgeable. I will always go back.
Bob is an amazing sells man… he listens to what you want and makes sure you get it… he really wants to help you get the car of your dreams… straight to the point and fast to get you approved… Wonderful man. Very happy with my purchase and service!!!!
My car was in an accident. I had it towed to Tasca because of their reputation for service. Ultimately, the car was totaled by the insurer. Tasca was helpful and courteous about getting my personal stuff out of the car. Also, about the paperwork, they were most helpful!
Friendly and knowledgeable staff. Our sales guy, Joe, felt like family by the end of the experience. Would definitely recommend and come back!
I normally hate going to dealerships because the sales people always seem so pushy. I dreaded going, but I knew what I wanted to test drive for a possible purchase. Joe was different. Joe was amazing and very personable. Offered us drinks and snacks while we waited. He never tried to sway us to purchase a different, more expensive vehicle than what we had gone to test drive. He wasn’t pushy like I was expecting from a sales person. Joe was by far the best sales person I’ve ever dealt with. Brad was great too. He tried to ...
Highly recommend.
Very happy with the service I e received from Tasca Cadillac!
Professional, informative & so friendly! Cassie, our Service Advisor, cared for us & our needs as much as she did our GMC truck.
I was very happy with my service consultant Cassandra “Cassie” Haynes. She explained everything to me and addressed any concerns I had in a timely manner. I was also very happy with the work that the certified technician Erick Ray did. His quality and detail of work was very impressive! It is because of employees like Cassie and Erick that I will continue to be a loyal customer to Tasca Buick GMC for the foreseeable future. Thank You!!
Efficient, they keep you informed of service due and coming due.
Greg Gorman is a professional went above n beyond on my XT5 service thankyou
Was my first visit with the dealership, Cassie was my service advisor and she was a Gem! Very user friendly and attentive to my vehicle needs. I will continue to use them and while I didn’t purchase my GMC from them I will certainly extend the chance to procure my next vehicle from them. Top notch customer service!
Great service department. Greg Gorman does an amazing job with communication and customer satisfaction! He is top notch.
I shop nowhere else! And when u bring it in for service they are friendly, prompt and professional. They keep you in the loop the entire time too! At tasca- you’re family!!
After having a terrible experience at Toyota, I went to Buick and can’t say enough wonderful things about this team. Korona helped me purchase the new Envision and I love it! I met another customer who said this was his 5th purchase from this particular dealership and spoke highly of them. Thank you Buick team for being so chill and so helpful!
The process was incredibly smooth, and they accommodated a few of our requests. All team members were highly professional, with Tony in financing standing out. He kept us informed at every step, making the purchasing experience truly enjoyable.
Our salesperson Julio was professional and knowledgeable about the car we purchased and made the process enjoyable.
I was very pleased with the service and Chrissy who was very kind and explained everything I needed to know
The past 2 years I have regularly serviced my vehicle at Tasca in Melbourne FL. They have provided me with great vechicle service and also provide great customer service, as well. Rose is very pleasant and professional.
Excellent service and friendly professional staff.
I have owned three Sierra Denali and all have been serviced by this dealership and haven’t had and negative issues with the service department
The tasca service department is unparalleled in service! They take such great care of their customers and go above and beyond to make sure everything is as easy as possible.
Both the sales person and the financial manager was very helpful and not pushy at all. They were very helpful answered all our questions. Very nice people.
Brian was great. Had to wait a little bit for parts to come in but repair was completely promptly when they did. They even cleaned my car! Thank you!
Great service! Thank you Greg and Eric!
Stem to stern the whole team at Tasca were great especially all of the Joe's and the Rhode Island crew. Joe Piraino is a gem in sales. Highly recommend. Thanks, Doug
Excellent customer service: professional, polite, and personable. Waiting area was comfortable, quiet, and offered refreshments. I highly recommend.
Great experience, friendly service advisor, will be back
Got my GMC Sierra's first service and it was all good. Brian Cardin was my Service Advisor and he did a great job getting the routine service and a recall completed in the same timely visit.
Service Tech was great and overall experience was perfect.
Quick professional service and friendly staff
Dealt with Brian in the service dept after a sudden transmission issue. Was incredibly knowledgeable, helpful and pleasant. 10/10
My car was ready in only one and half days. And they gave me a rental car to use.
Top Notch Salesperson Justin. Very knowledgeable about each vehicle he is selling
Brought car in for warranty issue and was treated great by my service advisor. Greg was helpful and took care of all of our concerns. I’ve been using them for several years from when I had my GMC to now my Cadillac. I don’t plan of going anywhere else even though I live closer to another Cadillac dealership.
Chad at TASCA is the best salesman I have ever dealt with! Courteous and knowledgeable. Went the extra mile to get us settled and comfortable with our new car.
Numerous error codes were found in vehicle. Team members suggested easiest test before performing costly diagnostics. Defective battery was found and replaced in a timely manner. Thank you. Could have been costly
Very good customer service, they really that care of you. My service guy is Greg Gorman. Very nice guy. Takes very good care of he's customers. Keeps me updated. No worries at all
Very informative and helpful. Worked on car right on time.